Question

Genenativity versus stagnation AEpo integrity versus despair, ical cribe five strategies to use when communicating with patients whe have impaired hearing Describe three strategies to use when communicating with patients who bave impaired vision. 20 Describe three strategies to use when communicating with patients who have language barriers 21. How should a medical assistant start the coaching process? D. Coaching on Disease Prevention List three common disease prevention coaching topics a medical assistant may provide., Describe cough etiquette. 2 Inc All Rights Reserved

Answer 1

18.The strategies for communicating with a person who have impaired hearing are

• Ensure a face to face communication, so that the person can maintain eye contact and lop reading in a good lighting
• Start with calling their name
• Use of gestures can help in more understanding
• Make the person to repeat the word to conform that they have understood it
• Speak slowly and gently
• Avoid environmental exposure to noise
• If patient can hear at one side ,make sure to communicate that sie

19.Th strategies for communicating with a payient who as I,paired hearing are

• Self introduce yourself,and make the patient also to introduce themselves
• Talk to the patient directly
• Do not make gestures or movements rather explain it ,if happy ,sad, depressed ,anger,confuse tell them
• Make a good distance ,so that the patient shoulder or arms can be touched to give then the assurance and c8nfidence the speaker is next to them and hears them
• In a group communication, call out the patient name
• Whole leaving, inform the patient because they also deserve self respect and self dignity

20.The strategy to be followed when communicating with a language barrier patient

• Get help of translator or a professional interpreter
• Visual methods of communication are more useful
• Making use of body languages (for yes ,no,positioning,eating,drinking, etc.,)
• Use simple language and repeat it

21.The medical assistant can start a coaching process by

• Select the patient who has to be coached
• Select the topic to be discussed and prepare accordingly to be up to date
• The area of the coaching place to be arranged
• Inform the patient in prior to gather
• Have a questionnaire session to estimate their level of understanding
• Get feedback