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Compare and contrast a corrective action plan and a preventive action plan. Apply these ISO concepts with at least one exampl
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preventive action procedure may include
Analysing data (8.4) and setting objectives (5.4.1)
Clarifying customer requirements (8.3 and 7.3)
Applying a proven corrective action (8.5.2) to other areas of the business
Being aware of changes (5.6)
Disaster recovery plan – what will you do if your building burns down, you lose a major customer, a raw material is no longer available, etc.?
8.5.3 Preventative Action
Preventive action should be considered as a proactive undertaking. For example, if we anticipate a potential problem and take action to eliminate the causes and prevent the occurrence of that problem, this is considered to be preventive action.

To understand what an auditor will look for, see the Auditing Preventive Action paper on ISO 9000 Auditing Practices Groups' website.

Our Quality Manual Template includes the preventive action procedure already documented for you.

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