Question

A product support hotline would be considered A.production or purchases. B.customer service. C.marketing. D.distribution.

A product support hotline would be considered

A.production or purchases.

B.customer service.

C.marketing.

D.distribution.

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Answer #1

Option B is the answer

Customer service is one of the key channel to build customer relations and to improve customer satisfaction. It is a one to one communication channel between the customer and product maker. This enables the customer to raise a support ticket with product maker for planning, installation, troubleshooting. A product support hotline would fall under customer service channel.

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