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On a Cost of Quality report, which of the following cost items should be classified as an internal failure cost? O A. Custome

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Answer #1
Net cost of scrap should be classified as an internal failure cost.
Internal failure costs are costs associated with product not conforming to quality before product is sold to external customer.
Customer returns for defective products is an external failure cost.Training for quality control employees is a prevention cost.
Option C is correct
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