Question

The operations vice president of Security Home Bank has been interested in investigating the efficiency of the bank's operations. She has been particularly concerned about the costs of handling routine transactions at the bank and would like to compare these costs at the bank's various branches. If the branches with the most efficient operations can be identified, their methods can be studied and then replicated elsewhere. While the bank maintains meticulous records of wages and other costs, there has been no attempt thus far to show how those costs are related to the various services provided by the bank. The operations vice president has asked your help in conducting an activity-based costing study of bank operations. In particular, she would like to know the cost of opening an account, the cost of processing deposits and withdrawals, and the cost of processing other customer transactions. The Westfield branch of Security Home Bank has submitted the following cost data for last year Teller wages Assistant branch manager salary Branch manager salary Total $147.000 67,000 92.000 $ 306.000 Virtually all other costs of the branch-rent, depreciation, utilities, and so on-are organization-sustaining costs that cannot be meaningfully assigned to individual customer transactions such as depositing checks. In addition to the cost data above, the employees of the Westfield branch have been interviewed concerning how their time was distributed last year across the activities included in the activity-based costing study. The results of those interviews appear below: Distribution of Resource Consumption Across Motivities Processing Processing Opening Deposits and Other Customer Accounts withdrawals Transactions Taller wages 741 Assistant branch manager salary 101 130 230 Branch manager salary 00 230 Other et vitles Totals 1000 1008 1001 541 761 The manager of the Westfield branch of Security Home Bank has provided the following data concerning the transactions of the branch during the past year: Activity Opening accounts Processing deposits and withdrawala Processing other customer transactions Total Metivity at the Westfield Branch 235 new accounts opened 48.500 deposits and withdrawala processed 1.250 other customer transactions processed Required: 1. Compute the activity rates for the activity-based costing system. (Round your answers to 2 decimal places.) Activity Rate Activity Cost Pool Opening accounts Processing deposits and withdrawals Processing other customer transactions per account opened per deposit or withdrawal per other customer transaction

Answer 1

	Opening Accounts	Processing Deposits and Withdrawals	Processing Other Customer	Other Activities	Totals
Teller wages	$   4,410.00	$  108,780.00	$ 24,990.00	$     8,820.00	$ 147,000.00
Assistant branch manager salary	$   6,700.00	$      8,710.00	$ 15,410.00	$   36,180.00	$   67,000.00
Branch manager salary	$   2,760.00	$                 -	$ 21,160.00	$   68,080.00	$   92,000.00
Total	$ 13,870.00	$  117,490.00	$ 61,560.00	$ 113,080.00	$ 306,000.00
Compute the activity rates for the activity-based costing system. (Round your answers to 2 decimal places.)
Activity cost pool	Activity rate
Opening account	$        59.02	Per account opened
Processing deposit and withdrawals	$          2.42	Per deposit or withdrawal
Processing other customer transactions	$        49.25	per other customer transaction

1 The operations vice president of Security Home Bank has been interested in investigating the efficiency 2 The Westfield branch of Security Home Bank has submitted the following cost data for last year: 3 Teller wages 147000 4 Assistant branch manager salary 67000 5 Branch manager salary 92000 6 Total =SUM(B3:35) 7 Virtually all other costs of the branch-rent, depreciation, utilities, and so on-are organization sustaini In addition to the cost data above, the employees of the Westfield branch have been interviewed cor 11 Distribution of Resource Consumption Across Activities Processing Deposits and Withdrawals 0.74 0.13 13 14 15 Opening Accounts 0.03 0.1 0.03 Teller wages Assistant branch manager salary Branch manager salary Processing Other Customer 0.17 0.23 0.23 Other Activities 0.06 0.54 0.74 Totals =SUM(B13:E13) =SUM(B14:14) =SUM(B15:E15) 17 The manager of the Westfield branch of Security Home Bank has provided the following data concernin 18 Activity Total Activity at the W Opening accounts 235 20 Processing deposits and withdrawals 48500 21 Processing other customer transactions 1250 accounts opened deposits and withdrawals proce other customer transactions pro 26 25 Teller wages Assistant branch manager salary 27 Branch manager salary 28 Total Opening Accounts =$B$3*B13 =$B$4*B14 =$B$5*B15 =SUM(B25:B27) Processing Deposits and Withdrawals =$B$3*C13 =$B$4*014 =$B$5*C15 =SUM(C25:C27) Processing Other Customer =$B$3*D13 =$B$4*D14 =$B$5*D15 =SUM(D25:D27) Other Activities =$B$3E13 =$B$4*E14 =$B$5*E15 =SUM(E25:E27) Totals =SUM(B25:25) =SUM(B26:E26) =SUM(B27:E27) =SUM(B28:E28) BO Compute the activity rates for the activity-based costing system. (Round your answers to 2 decimal plac 31 Activity cost pool Activity rate 32 Opening account =B28/819 33 Processing deposit and withdrawals =C28/B20 34 Processing other customer transactions =D28/B21 Per account opened Per deposit or withdrawal per other customer transaction