Question

Discuss why the design and selection of information systems in hospitals and health systems address the technical issues but not the strategic potential they could achieve

Answer 1

Hospital Information System (HIS) which means making a hospital management paperless.

A hospital management system, integrated information system design to manage the administrative, financial and clinical aspect of a hospital. This encompasses paper-based information processing as well as data processing system. Managing the patient flow effectively is a real time requirement. Hospital management system gives user interface in all languages, easy to use by one click switch btween languages, ideal for managing Hospital Chains all around the world. Reduces waiting time and enhances patient care by providing staff with accurate and timely patient information.

Features of SoftClinic HIS Software:

1. Useful for General Practioners, Surgeons, Gynecologist, Small to big hospitals, Nursing homes, and all Physicians.

2. Generate Prescriptions in less than 60 seconds.

3. Easy to use patient visit detail (OPD/IPD) modules.

4. Detailed demographical and clinical data analysis.

5. Various Predefined Certificate.

6. Billing and account manager for your accounting needs.

7. Built in backup and restore facilities.

8. Two ways Synchronization.

HIS implementation can improve healthcare quality, increase efficiency and enable easy data retrieval and reporting. HIS can also reduce errors compared to a more manual system and increase communication among healthcare providers. Today, patients are technologically savvy due to the rapid growth of innovations in medical technology, and the health disparity gap is shrinking. Because of this, patients expect similar electronic services from their healthcare providers. Unfortunately, providers are making slow progress in meeting this demand due to obstacles such as the limited number of successful programs, financial costs, lack of technology advocates, and negative staff attitudes which affect intensions toward and adoption of work practices using HIS.

Other factors that may influence staff attitudes toward new technology systems include individual characteristics such as age, gender, and computer literacy, and contextual factors such as workflow impact, involvement in system selection, and autonomy. Features of the technology itself, such as user-system interactions, usability, speed and reliability can also influence people's attitude toward using the system.

The issues experienced by the medical team in adopting HIS in practice.

Physicians believed that using HIS would bring many benefits. One of the most significant benefits was improved efficiency of the clinical process. Time is saved in the sence that the number of steps required for a patient to finih his or her visit to the hospital is reduced through the use of HIS in clinical practice. Physicains reduse their walking distance with a decreased need to carry prescriptions to the pharmacy or other departments.

Physician attitude toward HIS refers to a doctors's positive or negative feeling about using HIS. Physicians showed three types of attitudes in a study: pre-usage, post-usage, and personal attitude. Personal attitute is differentiated from pre- and post- usage attitude in that personal attitude is unrealated to work obligations and physicians are free to speak their feelings regarding the HIS. With respect to pre-usage attitude HIS, the findings were almost unanimous: most of the physicians had a negative feeling toward HIS.Some indicates that in heir first exposure to HIS, physicians feel great stress about adopting the system due to uncertainity and leak of sufficient knowledge about the system.

Therefore, any HIS software development should include time spent in the hospital to observe the daily routines of the medical teams and collection of team members' opinions on how technology can help them. Active conversation should be couraged through frequent meetings and feedback sessions; this will enhance HIS development and ensure that bugs and errors are fixed quickly.

In addition to ensuring that an HIS meets medical teams' needs, the hospital needs to create a supportive environment topresent HIS adoption in the work setting as a proactive step. In addition to top-down encouragement to adopt HIS, hospital administration should address individual concerns and work to achieve physician buy-in and support of HIS. This leader can be instrumental in positioning the adoption of HIS as a progressive method of preventing medical mishaps and promoting patient- focussed practices. A successful change leader can instill in the minds of medical team members the belief that HS adoption will improve the healthare service provided and reduce their current workload. This can be done through education interventions such as publicity campaigns and discussion groups, togethe with role modeling by superiors and organised staff visits to advanced medical institutes whisch are already enjoying the benefits of early development of HIS.