Question

QUESTION 9 Cross-cultural management is becoming critical in domestic and international management. Explain the reasons providing examples

Answer 1

Today it is vital for the business to evaluate the cultural compatibility for any potential outsourcing destination. The culture consists of language, social institutions, religion, political systems economic systems, and philosophy, education, and symbols. Thus, it is important to consider the influences of culture on domestic and international business; these aspects must be taken into account, especially the impacts from history, language, religion, and social institution, which can reflect the attitudes, beliefs and habits of the society. To know language nuances, etiquette and cultural time management differences are helpful to navigate several complex interactions. Misinterpreting the words or the cultural meaning associated with them can affect the entire interchange negatively; and this in turn may lead to be a deal-breaker.

In a globalized economy, cultural sensitivity is a major factor. It is vital to understand and know about cultural differences for succeeding in business. When doing business with an affiliate from another nation, the cultural differences need to be considered which includes basic customs, gestures and mannerisms. For example, If a salesperson approaches a business meet with knowledge of a customer’s cultural background, then his body language, words, and actions may all be adapted to better suit those of the customers; and consequently will be better liked by the customer, and ultimately increasing the salesperson's opportunity to win the deal.