Question

MIDDLESEX COMMUNITY COLLEGE DEPARTMENT OF LABORATORY TECHNOLOGY SOFT SKILL MODULE NONVERBAL COMMUNICATION CASE STUDIES NAME: CASE STUDY #1 You are a few years out of respiratory therapy school and are working at a local hospital specializing in gerontology. It is a great place to work with room for advancement and the ability to be active in many areas of the hospital that interest you. The hospital is rapidly growing and your manager mentions the need to hire someone to work in a new program for community outreach and asks if you might know someone. You immediately think of your friend Bob. He minored in Marketing Communication and always had an outgoing and friendly demeanor. He has been working for a non-profit organization focusing on social media marketing. You reach out to Bob and pass his resume to your boss. When Bob shows up for the interview, you are a bit unsettled and shocked. You had mentioned to him that the hospital environment is traditional and conservative, with professionalattire the noum. You also informed him the job would be interacting with an aging population potential and existing clients, wearing a suit and tie but he also has a series of facial adornments including a nose ring. , families, and hospital administrators. Bob arrives ow ring,and very larg You are worried that your boss will think you have wasted her time with a candidate who clearly is less serious about this important role for the hospital. You are angry with Bob. Questions for discussion . Why might Bob have failed to consider the meaning of "conservative and professional attire? If you could go back in time and start the situation over, would you be more specific with Bob? If so, what more could you have done to prepare him? Or would you now choose to recommend him at all? . hat could Bob have done in advance of the interview to determine if his personal adornment would be of significance? . What else might you do in this situation?

Answer 1

• Conservative and professional attire refers to clean grooming,proper suits with tie,jacket for a female,proper footwear,Pressed or ironed clothes,pant,pleasant or formal or neutral colour shirts.Here other than the shirt and tie Bob missed rest of the attire
• It will not be apt after Bob is seen by the head.The ideal time is to have met him prior.Recommending him at this time is difficult because it may create a negative career impact on the recommender also
• It is a must to know about how to dress up for an interview.He could have gained knowledge from his friends or at least via internet. It is a basic thing that a professional look does not have a nose ring or ear gauges or eyebrow rings
• At these type of situation a gentle excuse can be asked and Bob has to be asked for removing the unprofessional attire. If not possible inform him to attend the interview with a good attitude and professional way.

Answer 2

Ans.1_Bob might have thought that the professional attire is limited to clothes only. Ans.2_I would become more specific in terms of ethnicity and traditionalism .I will tell him to not wear any ornaments. Ans.3_ His personal adornments might make a impact on his first impression.He should prepare documents of his experience and clean service report. Ans.4_I'll tell him to attend interview with professional,clean and good attitude.