Question

Problem 9-2 The following information applies to the questions displayed below] An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls for the previous week, as shown in the table. Problem/ob Problem/Job Problem/ Number Customer Type Number Customer Type Number Customer Type 301 O/R WIC N/R 315 316 317 318 W/R W/R O/R F/R N/R O/C F/C N/R WIC N/R Wic O/R F/C O/R N/R O/R N/R W/R WiC F/R 330 303 304 305 332 F/R W/R F/R O/C FIC O/C F/R F/R N/C F/R 321 322 323 324 325 326 327 334 335 336 337 338 339 309 N/R N/R N/R O/C 312 313 314 341
Key: Problem type Customer type: C Commercial customer N- Noisy F- Equipment failure W Runs warm o- Odor R-Residential customer
. Using the data. prepare a check sheet for the problem types for each custom (1) Residential customer type Residential Noisy Failed Odor Warm Totals (2)Commercial customer type Commercial Failed Noisy Odor Warm Totals
0 0
Add a comment Improve this question Transcribed image text
Answer #1

Answer (1):

Residential 13 Noisy Failed Odor Warm Total 29

Working:

Create a column with column header 'Count' and Assign a value of 1 for all rows in this column.

Using pivot table we get:

Job Number Problem/ Customer type Count 301 302 303 O/R W/c N/R N/R F/R W/R F/R o/c F/C o/c F/R F/R N/C F/R N/R N/R W/c N/R W/c O/R F/C O/R N/R O/R N/R W/R W/c Row LabelsSum of count F/C F/R N/C N/R o/c O/R W/c W/R Grand Total 4 1 1 1 1 1 1 1 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 4 4 41 F/R W/R W/R O/R F/R N/R o/c F/C N/R N/R N/R N/R o/c N/R 332 334 335 336 337 338 339 341

Filtering the pivot table for values N/R, F/R, O/R and W/R we get:

Row Labels T Sum of count F/R M/R O/R 13 Grand Total

Answer (2):

Commercial Failed Noisy Odor Warm Total

Working:

Using the pivot table (as in answer 1 above) filtering for F/C, N/C, O/C and W/C we get:

Row Labels T Sum of count F/C N/C o/c Grand Total

Add a comment
Know the answer?
Add Answer to:
Problem 9-2 The following information applies to the questions displayed below] An air-conditioning repair department manager...
Your Answer:

Post as a guest

Your Name:

What's your source?

Earn Coins

Coins can be redeemed for fabulous gifts.

Not the answer you're looking for? Ask your own homework help question. Our experts will answer your question WITHIN MINUTES for Free.
Similar Homework Help Questions
  • [The following information applies to the questions displayed below.] An air-conditioning repair department manager has compiled...

    [The following information applies to the questions displayed below.] An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls for the previous week, as shown in the table. Job Number 301 302 303 304 305 306 307 308 309 310 311 312 313 314 Problem/ Customer Type N/C N/R N/R N/C F/R F/R N/C o/c F/R o/c w/c W/R N/R o/c Job Number 315 316 317 318 319 320 321 322 323 324 325...

  • An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls...

    An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls for the previous week, as shown in the table. Job Number Problem/ Customer Type Job Number Problem/ Customer Type Job Number Problem/ Customer Type 301 F/R 315 F/C 329 O/C 302 O/R 316 O/C 330 N/R 303 N/C 317 W/C 331 N/R 304 N/R 318 N/R 332 W/R 305 W/C 319 O/C 333 O/R 306 N/R 320 F/R 334 O/C 307 F/R 321 F/R...

  • Required information [The following information applies to the questions displayed below.) An air-conditioning repair department manager...

    Required information [The following information applies to the questions displayed below.) An air-conditioning repair department manager has compiled data on the primary reason for 41 service calls for the previous week, as shown in the table. Job Problem/ Number Customer Type 301 F/c 302 F/R 303 o/C 304 o/c 305 W/C 306 W/R 307 o/R 308 N/R 309 F/C 310 N/R 311 o/c 312 F/R o/C W/C Job Problem/ Number Customer Type 315 N/C 316 N/R 317 N/R 318 N/C...

  • Problem 3-52 (LO 3-5) [The following information applies to the questions displayed below.) Tonya Jefferson (single),...

    Problem 3-52 (LO 3-5) [The following information applies to the questions displayed below.) Tonya Jefferson (single), a sole proprietor, runs a successful lobbying business in Washington, DC. She doesn't sell many business assets, but she is planning on retiring and selling her historic townhouse, from which she runs her business, to buy a place somewhere sunny and warm. Tonya's townhouse is worth $1,000,000 and the land is worth another $1,000,000. The original basis in the townhouse was $600,000, and she...

  • Required information [The following information applies to the questions displayed below) Part 7 of 9 Brothers...

    Required information [The following information applies to the questions displayed below) Part 7 of 9 Brothers Harry and Herman Hausyerday began operations of their machine shop (H & H Tool, Inc.) on January 1, 2016. The annual reporting period ends December 31. The trial balance on January 1, 2018, follows the amounts are rounded to thousands of dollars to simplify: DO Debit Credit Account Titles Cash Accounts Receivable Supplies Land Equipment Accumulated Depreciation Software Accumulated Artiration Accounts Payable Notes Payable...

  • Required information Problem 3-52 (LO 3-5) [The following information applies to the questions displayed below.) Tonya...

    Required information Problem 3-52 (LO 3-5) [The following information applies to the questions displayed below.) Tonya Jefferson (single), a sole proprietor, runs a successful lobbying business in Washington, DC. She doesn't sell many business assets, but she is planning on retiring and selling her historic townhouse, from which she runs her business, to buy a place somewhere sunny and warm. Tonya's townhouse is worth $1,000,000 and the land is worth another $1,000,000. The original basis in the townhouse was $600,000,...

  • Served Required information [The following information applies to the questions displayed below) The December 31, 2021,...

    Served Required information [The following information applies to the questions displayed below) The December 31, 2021, unadjusted trial balance for Demon Deacons Corporation is presented below. Credit Accounts Cash Accounts Receivable Prepaid Rent Supplies Deferred Revenge Common Stock Retained Earnings Service Revenue Salaries Expense Debit $ 8,500 13,500 5,400 2,500 $1,500 10,000 4.500 41,400 21,500 $57.400 $57,400 At year-end, the following additional information is available: 1. The balance of Prepaid Rent, $5,400, represents payment on October 31, 2021, for rent...

  • Required information The following information applies to the questions displayed below) The following data is provided...

    Required information The following information applies to the questions displayed below) The following data is provided for Garcon Company and Pepper Company, Garcon Company Beginning finished goods inventory $ 14,000 Beginning work in process inventory 16,700 Beginning raw materials inventory (direct materials) 9,500 Rental cost on factory equipment 27,500 Direct labor 24,200 Ending finished goods inventory 21,200 Ending work in process inventory 24,700 Ending raw materials inventory 5,500 Factory utilities 13,350 Factory supplies used indirect materials) 10,000 General and administrative...

  • 2 of 2 Required information (The following information applies to the questions displayed below) Golden Corp.'s...

    2 of 2 Required information (The following information applies to the questions displayed below) Golden Corp.'s current year income statement, comparative balance sheets, and additional information follow. For the year, (1) all sales are credit sales, (2) all credits to Accounts Receivable reflect cash receipts from customers, (3) all purchases of inventory are on credit, (4) all debits to Accounts Payable reflect cash payments for inventory. (5) Other Expenses are all cash expenses, and (6) any change in Income Taxes...

  • (The following information applies to the questions displayed below The following data were selected from the...

    (The following information applies to the questions displayed below The following data were selected from the records of Sykes Company for the year ended December 31 2014. Balances January 1, 2014 Accounts receivable (various customers) Allowance for doubtful accounts $ 116,000 7,000 In the following order, except for cash sales, the company sold merchandise and made collections on credit terms 4/10, n/30 (assume a unit sales price of $800 in all transactions and use the gross method to record sales...

ADVERTISEMENT
Free Homework Help App
Download From Google Play
Scan Your Homework
to Get Instant Free Answers
Need Online Homework Help?
Ask a Question
Get Answers For Free
Most questions answered within 3 hours.
ADVERTISEMENT
ADVERTISEMENT