Question

According to the PMG telephone routing chart, when a patient calls for a prescription renewal

medical billing

According to the PMG telephone routing chart, when a patient calls for a prescription renewal, the employee should : 

Select one: 

  • take a message for the physician 

  • take a message for the practice manager 

  • transfer the call to the physician 

  • transfer the call to the practice manager 

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Answer #1

8.take a message for the physician.

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