Question

Assess systems thinking and how your performance affects the overall system and customer satisfaction when addressing real world problems?

Answer 1

Ans) Systems thinking is a problem-solving approach that analyses a problem within its system - surrounding elements that interact with the problem or are affected by it, and together form a process that achieves the goal of the system.

- A systems thinking concept is often used in management and operations science across the range of industries, from agriculture to telecommunications. In healthcare, it is also known as systems-based practice.

- The key premise of the systems-based practice is viewing an individual practice prescribed to a patient within the overall system of healthcare.

- The overall healthcare system is shaped by a number of interdependent smaller systems - hospitals, physicians, pharmacies, and many more. On the individual patient level, the goal of a systems approach is to make the healthcare practice more successful, taking into account all medical services the patient is currently exposed to.

- Effective application of systems-based practice can improve patient outcomes and safety. On the overall healthcare system level, the systems thinking is often applied to reduce waiting lines in hospitals, improve screening practices to diagnose diseases sooner, and access the public health.