Question

54. Which of the following best defines a process map? a. How things are done now b. An organization's efficiency, outcome of care, and level of patient satisfaction c. A visual diagram of a sequence of events that result in a particular outcome d. Systematic and continuous actions that lead to measurable improvemen health care services and the health status of targeted population groups 55. Which of the following best defines quality improvement? a. How things are done now b. An organization's efficiency, outcome of care, and level of patient satisfaction C. A visual diagram of a sequence of events that result in a particular outcome d. Systematic and continuous actions that lead to measurable improvem health care services and the health status of targeted population grou 56. Which of the following best defines healthcare performance? a. How things are done now (b) An organization's efficiency, outcome of care, and level of patient satisfaction c. A visual diagram of a sequence of events that result in a particular outcome d. Systematic and continuous actions that lead to measurable improv health care services and the health status of targeted population 57. Which of the following is NOT a role of leadership in quality imp a. Creating and sustaining a personal and organizational focus on t! of internal and external customers b.) Demonstrates a need to revise the organizational mission, value and expectations c. Integrates customer-oriented mission, values, goals, and expec

Answer 1

Answer: (A) is incorrect because the things that are done now is know as the work or the task.

(B) is incorrect because the organization efficiency to bring out better change is not a process map as it doesn't contains the specific ideas.

(C) is correct because A visual diagram of sequence of events that results in particular outcome. A process map is a flow chart Or a diagram which includes the methods or the procedures to attain a particular target.