Question

Sophia is an RN helping to resolve a conflict with two patients in the same room. One patient wants to watch a late movie from 11 p.m. until 1 a.m.; the other patient does not want to be distributed by sound or light. Sophia suggests that headphones be used, the curtain pulled and the TV positioned away from the other patient, so the other patient is not disturbed.Which style of conflict management is Sophia exhibiting? PM 1 A. Compromise because each patient gets part of what they want while giving up something. B. Avoiding because the conflict was not addressed. C. Collaborating because each gets what they want. (right answer) D. Accommodating because one obliges the other to keep the peace.

Answer 1

ANSWER.

C) Conflict management Sophia exhibiting is Collaborating because each

      gets what they want.

     Collaboration is an essential quality required for a nurse to ensure the

     cooperation of patients to resolve conflicts occur during inpatient care.