Question

When dealing with clients of all ages, communication techniques need to be altered to be appropriate to the client. Describe the different communication techniques you would use between these two clients: Suzy- Age 5 Norman- Age 75

Answer 1

Answer: While dealing with the clients of different ages, effective communication is important. The healthcare professionals should indulge communication techniques in providing care to the patients. The better communication methodsshould be done with the client whose age is 5years. This includes :

• Building relationship with the patient as children generally doesn't open up or become Frank to everyone. So, building better relationship will provide specific information about the problem with the patient.
• It is important to provide friendly environment to the client as children may get nervous or afraid after seeing other patients.
• Better to have communication at their level to make them understand the friendly behavior.

In the case of older patients, it is important that the healthcare professionals should meet their needs. Older people usually have their own demands. The healthcare professionals should include:

• Providing cultural competence environment enables the patient to discuss their problems.
• Build trust as it will provide information that can reduce the risk of disease transmission.
• Understand the language that the old patient can easily understand and listen.