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Determine the utilization and the efficiency for each of these situations: a. A loan processing operation that processes an a

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Answer #1

a. Utilization = (Actual Output/Design Capacity)*100

= (5/11)*100

= 45.5%

Efficiency = (Actual Output/Effective Capacity)*100

= (5/9)*100

= 55.6%

b. Utilization = (4/8)*100

= 50%

Efficiency = (4/6)*100

= 66.7%

c. This is not necessarily true, if the design capacity is relatively High, the utilization could be low, even though efficiency was high.

Based on the formula, the utilization depends on the design capacity a d hence this would vary accordingly.

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