Question

Discuss Following ( at least 200 Words)

1. Discuss successful Communication Strategy with suitable Examples.

2. Most people agree that business email can be more conversational than formal written documents, but even email has its limits. As a manager, what guidance would you give people regarding email style and usage?

3. Many articles stress the importance of body language. Think of examples where you noticed a person’s body language. Did it relate to something they were trying to communicate — or something they were trying not to communicate?

4. Should email monitoring by an employer always be permissible, never permissible, or does the answer depend on specific factors? If so, what are they?

5. What new or additional skills should an analyst learn to effectively communicate in online meetings, such as those held using Cisco’s WebEx or Citrix’s GoToMeeting?

Answer 1

1.))))))))))) > Successful communication strategies :-

1. Listening
for establishing a good communication a person should be a good listener too.He should listen attentively to the person whom he is talking to.for example:-if a person finds that the person whom he is talking is not interested then he also looses interest in the communication.
so for a good communication to take place both the parties should be interested.
3. DO use clear and simple vocabulary to ensure that you get your point across. If your language is ambiguous or too complex, you risk being misunderstood
4.Do introduce humour in an appropriate way. Keeping conversation light and relaxed creates a friendly environment and will make your team more receptive to your message. Clearly,
5.Don’T mumble. Not only does it make it difficult for team members to understand you, it also belies a lack of confidence in what you’re saying.
6. Encouragement and feedback
It is a good idea to thank the other person or people for their time. It’s a simple courtesy, plus it demonstrates that you’re grateful for their presence when they could have been getting on with another task.

7. Establish the right tone
Your tone, in terms of the language that you use, clarity, and your manner of speaking, are all important aspects of good communication.
8.Body Language
while in middle of a communication your body language says a lot about you.

2.))))))

1 Subject line
The subject line could be the most important part of an email, though it’s often overlooked in favor of the email body.
But if you’re establishing a professional relationship,
your subject line can entice people to open the message as well as set expectations about what’s enclosed.
2 Body
The body of an email is the main ingredient of your message, and it must have a clear and specific purpose. It should also be concise.
And for emails that require more length and detail, keep it as focused as you can.
3. Be Polite
the messages you send are a reflection of your own professionalism , values, and attention to detail,so you should always be polite during writing a email.
4.Closing
Close your message with "Regards," "Yours sincerely," or "All the best," depending on the situation.
5. Proofreading
Finally, before you hit "send," take a moment to review your email for spelling, grammar, and punctuation mistakes.

3.))))))))

Body language is the use of physical behavior, expressions, and mannerisms to communicate nonverbally, often done instinctively rather than consciously.
From our facial expressions to our body movements, the things we don't say can still convey volumes of information.

Most of the times our body language goes by the things we are trying to communicate.

Examples :-

1. P1(Manager) shouting with anger on face at W1(waiter) for breaking a glass.Manager is angry which can clearly be seen by his body language(anger on his face).

2. while delivering a ppt to audience the presenter seems afraid by his body language.He does weird things like rubbing his hands,Avoiding eye contact these all are signs of lack of confidence.

4.)))))))))))

yes email monitoring should always be permissible :-

1.Official or un-official

all the official emails should be monitored and checked to restrict the employees from behaving rudely to the clients.

2.emails containing sensitive data

emails containing sensitive data should be checked and managed to restrict data breaches.

3.emalis containing data of the clients

emalis containing data of the clients should be handled properly as clients have given their data with faith and trust to the company.

4.to keep check on employees,whether they are not indulged in any kind of unethical tasks using official emails.

5.))))))))))))))

a. Screen and application sharing.
b. Meeting recording for PC and Mac users.
c. Invite participants to an active meeting.
d. File transfers.
e. Assign privileges to participants.