Question

1)The______method of combining the information and insights of a group of people without suffering the adverse effects of face-to-face interaction.

A)Abilene paradox

B)Risky shift phenomenon

C)programmed conflict technique

D) delphi technique

2) these skills consist of the ability to think analytically, to visualize an organization as a whole and I understand how the parts work together.

A) technical skills

B)craft skills

C)human skills

D)conceptual skills

3) A computer manufacturer seeks to cut cost by designing an inventory system that reduces the number of finish products in stock due to overproduction and to set in place a production schedule that better matches customers orders. This is an example of_____.

A)operations management

B)scientific management

C)production management

D)inventory oversight

E)inventory analysis

4) is a group technique for generating creative ideas in our freewheeling session in which ideas are proposed without being evaluated or criticized.

A)brainstorming

B)Delphi technique

C)nominal group technique

D)devils advocacy

6) us based hersey company pays the British company casbury schweppes A fee to make mounds of almond joys in Hershey plants in the US. This is an example of:

A)licensing

B)exporting

C)wholly owned subsidiary

D)global sourcing

Answer 1

1. D) Delphi technique avoids face-to-face interactions. Surveys and questionnaires are sent out to the group and their anonymous responses are aggregated. In all other methods we have small group discussions that have face to face interaction.

2. D) Conceptual skills provide the ability to a person to see how the organization acts as one unit and how different parts work with each other.

Human skills are the ability to develop and observe interpersonal skills in an organization. Technical skills are the skills required to get the job done in the organization. For example - Knowledge of a programming language

3. A) Operations management - This involves designing operations efficiently to meet customer demands, avoid stockouts and also keeping the inventory low.

4. A) Brainstorming - In this method ideas are floated around however they are not evaluated to select alternatives or criticized by the group.

In devils advocacy, we do the exact opposite and each idea is critically evaluated. In the Delphi technique, we float around a questionnaire and generate ideas anonymously.

Note - Answered first 4 parts as per Q&A policy. Please post others separately.