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QUESTION 16 Which of the following would be an example of a behavior approach to measuring performance? a. Determining whethe
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Answer #1

Answer:

16.d.Having the employee take a test that measures his/her level of extraversion

Explanation:

Extrovert is a trait or a behavior exhibited by an employee.Employees performance can be measured based on the demonstration of desirable behaviors.Extroverts are socially confident person and energized by people around.

The other options like determining the sales are the targets for an employee,analysing the complaints and answering customer questions are not related to traits or behavior exhibited by an employee

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