West Battery Corp. has recently been receiving complaints from retailers that its 9-volt batteries are not lasting as long as other name brands. James West, head of the TQM program at West's Austin plant, believes there is no problem because his batteries have had an average life of
5050
hours, about 10% longer than competitors' models. To raise the lifetime above this level would require a new level of technology not available to West. Nevertheless, he is concerned enough to set up hourly assembly line checks. Previously, after ensuring that the process was running properly, West took samples of
55
9-volt batteries for 25 test to establish the standards for control chart limits. Those 25 tests are shown in the following table:
Sample Data |
Sample Data |
||||||||||||||
Hour Sample Taken |
1 |
2 |
3 |
4 |
5 |
x overbarx |
R |
Hour Sample Taken |
1 |
2 |
3 |
4 |
5 |
x overbarx |
R |
1 |
51 |
50 |
49 |
50 |
50 |
50.0 |
2 |
14 |
51 |
58 |
41 |
51 |
46 |
49.4 |
17 |
2 |
46 |
46 |
71 |
47 |
35 |
49.0 |
36 |
15 |
56 |
41 |
51 |
59 |
59 |
53.2 |
18 |
3 |
50 |
35 |
48 |
39 |
47 |
43.8 |
15 |
16 |
62 |
48 |
41 |
32 |
54 |
47.4 |
30 |
4 |
54 |
56 |
52 |
50 |
52 |
52.8 |
6 |
17 |
39 |
40 |
48 |
59 |
48 |
46.8 |
20 |
5 |
48 |
37 |
77 |
37 |
48 |
49.4 |
40 |
18 |
65 |
49 |
42 |
57 |
50 |
52.6 |
23 |
6 |
58 |
63 |
36 |
53 |
67 |
55.4 |
31 |
19 |
57 |
53 |
53 |
47 |
50 |
52.0 |
10 |
7 |
37 |
33 |
49 |
48 |
57 |
44.8 |
24 |
20 |
59 |
49 |
42 |
42 |
49 |
48.2 |
17 |
8 |
51 |
67 |
54 |
43 |
41 |
51.2 |
26 |
21 |
53 |
46 |
47 |
59 |
39 |
48.8 |
20 |
9 |
43 |
53 |
45 |
48 |
43 |
46.4 |
10 |
22 |
55 |
41 |
56 |
49 |
46 |
49.4 |
15 |
10 |
69 |
45 |
51 |
47 |
42 |
50.8 |
27 |
23 |
46 |
48 |
50 |
49 |
48 |
48.2 |
4 |
11 |
57 |
53 |
63 |
45 |
37 |
51.0 |
26 |
24 |
51 |
51 |
49 |
52 |
51 |
50.8 |
3 |
12 |
55 |
54 |
47 |
41 |
63 |
52.0 |
22 |
25 |
51 |
49 |
51 |
52 |
63 |
53.2 |
14 |
13 |
41 |
69 |
58 |
46 |
45 |
51.8 |
28 |
This exercise contains only parts a and b.
a) For the given data, the
x double overbarx
=
nothing
hours (round your response to three decimal places).
For the given data, mean range =
nothing
hours (round your response to two decimal places).
With
z=3,
the control limits for the mean chart are:
UCL Subscript x overbarUCLx
=
nothing
hours (round your response to three decimal places).
LCL Subscript x overbarLCLx
=
nothing
hours (round your response to three decimal places).
The control limits for the range chart are:
UCL Subscript Upper RUCLR
=
nothing
hours (round your response to two decimal places).
LCL Subscript Upper RLCLR
=
nothing
hours (round your response to two decimal places).
With these limits established, West now takes 5 more hours of data, which are shown in the following table. Calculate the mean and range for each hour that the sample data is taken. (Enter your responses for the mean to one decimal place and enter your responses for the range as whole numbers.)
Sample Data |
|||||||
Hour Sample Taken |
1 |
2 |
3 |
4 |
5 |
x overbarx |
R |
26 |
47 |
52 |
40 |
57 |
62 |
nothing |
nothing |
27 |
45 |
53 |
47 |
45 |
65 |
nothing |
nothing |
28 |
63 |
50 |
50 |
45 |
53 |
nothing |
nothing |
29 |
57 |
71 |
46 |
52 |
62 |
nothing |
nothing |
30 |
46 |
39 |
47 |
55 |
53 |
nothing |
nothing |
b) Do the samples for hours 26 through 30 indicate that the process is in control?
Based on the
x overbarx-chart,
the process has been
▼
IN CONTROL
OUT OF CONTROL
.
Based on the R-chart, the process has been
▼
OUT OF CONTROL
IN CONTROL
.
x overbarx | R |
50 | 2 |
49 | 36 |
43.8 | 15 |
52.8 | 6 |
49.4 | 40 |
55.4 | 31 |
44.8 | 24 |
51.2 | 26 |
46.4 | 10 |
50.8 | 27 |
51 | 26 |
52 | 22 |
51.8 | 28 |
49.4 | 17 |
53.2 | 18 |
47.4 | 30 |
46.8 | 20 |
52.6 | 23 |
52 | 10 |
48.2 | 17 |
48.8 | 20 |
49.4 | 15 |
48.2 | 4 |
50.8 | 3 |
53.2 | 14 |
49.936 | 19.360 |
X-bar-bar (average of Xbars) | R-bar (Average of Range) |
Answer a: Xbarbar= 49.936
Rbar= 19.360
D4, D3 and A2 are taken from table of factors computing 3 sigma control limits, sample size=5
Fore Xbar control limits
A2 (n=5) | 0.577 | ||
control limits for X bar, | |||
CL or Xbarbar | 49.936 | ||
UCL=Xbarbar+ (A2)*Rbar | 61.107 | ||
LCL=Xbarbar- (A2)*Rbar | 38.765 |
Fore Range control limits
D4 (n=5)= | 2.115 | ||
D3 (n=5)= | 0 | ||
control limits for Range, | |||
CL or R-bar= | 19.360 | ||
UCL=R-bar*D4 | 40.946 | ||
LCL=R-bar*D3 | 0.000 |
Answer b:
1 | 2 | 3 | 4 | 5 | R= Max- Min | X-bar= average of sample |
47 | 52 | 40 | 57 | 62 | 22.00 | 51.60 |
45 | 53 | 47 | 45 | 65 | 20.00 | 51.00 |
63 | 50 | 50 | 45 | 53 | 18.00 | 52.20 |
57 | 71 | 46 | 52 | 62 | 25.00 | 57.60 |
46 | 39 | 47 | 55 | 53 | 16.00 | 48.00 |
All Xbar values are within range of 61.107 and 38.765. the process has been in control
All Range values are within range of 40.946 and 0. the process has been in control
Please ask, if you have any doubts through the comment section. Do rate the answer
West Battery Corp. has recently been receiving complaints from retailers that its 9-volt batteries are not...
West Battery Corp. has recently been receiving complaints from retailers that its 9-volt batteries are not lasting as long as other name brands. James West, head of the TOM program at West's Austin plant, believes there is no problem because his batteries have had an average life of 60 hours, about 10% longer than competitors' models. To raise the time above this level would require a new level of technology not available to West. Nevertheless, he is concerned enough to...
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