Question

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Swim Lane Process Map for a Medical Procedure Figure 4.21 shows the swim lane gping a lumpectomy (the map for a patient under- the breast), Nine parties, including the patient, were involved in of the steps in Figure 421, a bos has been process. For many indicating that two or more par- ties were involved in the step For example, the "surgery stop in- volved three parties the patient, the surgeon and the hospital During the treatment process, the patient (who was a reg- istered murse) detected two errors Emor l occurred when theConsider surgeon intended to employ a needle locator to identify the lo cation of the tumor, but failed to forward an order to that effect dentified the omission prior to sur gery. No harm occurred. Ernor was a typographic error on the to the hospital. The patient pathology report indicating that the tumor was 1.6 millimeters in diameter when in fact it was 16 centimeters This could have

Answer 1

Here by studying the case we wil come to know that it is prime responsibility of hospital to take care of surgery. *every business operation is assessed by the improvement in different business process and chain supply management is also essensed by this * while time passes here performance level [of every business operators and supply chain management] of different process goes down it can only be upgraded when any kind of forces is being applied. * Despite having no urgent requirement of improving the business processes it is always performable for the firms to improve on it as there is always a high level of competition solution for 2: - * Here we have some sort of processes which are artistic in nature which will need greater flexibility in performing * the different steps are there will always be some customers who will give preference to artistic nature and visibility