Question

Part 3 (8 points) 5. S uppose you are in charge of a large mailing to the alumni of your college inviting them to contribute to a scholarship fund. The letters and envelopes have been individually addressed (mailing labels were not used). The letters are to be processed (matched with correct envelope, time estimated to be 0.2 minutes each), folded (0.12 minutes each), and stuffed into the correct envelope (0.10 minutes each). The envelopes are to be sealed (0.05 minutes each), and a large commemorative stamp is to be placed in the upper right-hand corner of each envelope (0.10 minutes each). Consider each of the following process changes: Each letter has the same greeting, "Dear Alumnus or Alumna," instead of the person's name. a. b. Mailing labels are used and have to be put on the envelopes (0.10 minutes each). Prestamped envelopes are used. Envelopes are stamped by a postage meter which can stamp 200 letters per c. d. minute Window envelopes are used A preaddressed envelope is included with each letter for contributions (adds 0.05 minutes to stuffing step). e. f. Explain in the table below how each of these changes would change the time of the current process as well as the effect of the change on the effectiveness of the mailing. i. Time Change Process Step Change Changed In minutes In Percentage Is the Change Effective? a. b. C. d. e. ii. Which change(s) do you suggest?

Answer 1

I suggest step e, ie using window envelope