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ILLEBuus Ilds un that customers become unhappy if they love to more than five times, what do you infer about the customer sat
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Answer #1

Answer to part a)

Part ( i )

Mean ( M ) = 4

Standard deviation ( SD ) = 1

.

To find P(at least 5 days) = 1 - P(less than 5 days)

z = (x - M) / SD

x = 5, M = 4, SD = 1

On plugging the values we get

z = (5 -4 )/1 = 1

P(z < 1) = 0.8413 [ from Z table]

P(at least 5) = 1 - 0.8413

P(at least 5) = 0.1587

Thus 15.87% of patients spend atleast 5 days

.

Part (ii)

Lowest 30%

Z value for p = 0.30

z = -0.5244 [ from Z table or excel function = normsinv(0.30) ]

.

Using Z formula

Z = (x - M) / SD

-0.5244 = (X - 4) / 1

X = 4-0.5244

X = 3.4756 ~ 3 days

Thus lowest 30% patients spend maximum 3 days

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