Question

Stardust Petroleum Sendirian Berhad: how to inculcate the pro-active safety culture? Farzana Quoquab, Nomahaza Mahadi, Taram Satiraksa Wan Abdullah and Jihad Mohammad Coming together is a beginning; keeping together is progress; working together is success. - Henry Ford The beginning Stardust was established in 2013 as a subsidiary of Petronas Carigali Sendirian Berhad (subsequently referred to as PCSB) to manage a small, marginal field in Malaysia located under a larger oil and gas field with a reservoir that had expected productivity of four to five years. In the middle of 2014, Stardust was given the opportunity to take over the management of a field located at Anjung Kecil (AJK) to provide support for PCSB and to operate and maintain a newly installed facility. However, in October 2014, during the process of handing over the facility and field from PCSB to Stardust, one of the pumps in the pump room in the tanker caught fire and there was substantial damage as a consequence, including two out of four pumps being completely destroyed. The fire delayed the oil production for more than a month and the total estimated damage caused by the fire incurred was a loss of RM19m and included replacing two new 400 kW pumps, repairing the damaged pump room, including new manifolds and paint, and production Farzana Quoquab and Nomahaza Mahadi are both based at Azman Hashim International Business School, Universiti Teknologi Malaysia, Skudai, Johor, Malaysia. Taram Satiraksa Wan Abdullah is based at Faculty of Chemical and Energy Engineering, Universiti Teknologi Malaysia, Skudai, Johor, Malaysia. Jihad Mohammad is based at Azman Hashim International Business School, Universiti Teknologi Malaysia

I have this case study to solve. i want to ask which type of case study in this like problem, evaluation or decision? if its decision then what are the criterias and all?

Answer 1

The concept of safety culture has gained more attention in high-hazard industries as more safety practitioners see the influence that workers’ attitudes and behaviors have on the causes and effects of workplace incidents.

1. IN A POSITIVE SAFETY CULTURE, NOTHING TAKES PRECEDENT OVER SAFE WORK UNDER ANY CIRCUMSTANCES.

The workforce never feels as if safe work procedures are an obstacle to getting their tasks done correctly, on time, and without reprimand.

So, if your employees are continuing to take safety risks despite your focus on making safety a priority, you may need to evaluate how effective the communication is between your company’s management and its workforce.

Because sometimes, the most innocent comment of urgency may influence workers to speed up, take short-cuts, and neglect existing safety practices.

2. IN A POSITIVE SAFETY CULTURE, ALL PERSONNEL, FROM THE FRONT LINE TO THE SENIOR LEADERSHIP, SHARE THE SAME RESPONSIBILITY FOR SAFE WORK.

If you want to keep your workforce safe, accountability is key.

Complacency and ineffective safety-related communication can lead to lapses in accountability if your company has a negative safety culture.

At a high-hazard operation with a negative safety culture, workers often feel that supervisors and company managers have little concern for their well-being.

3. IN A POSITIVE SAFETY CULTURE, THE SAFETY SYSTEM IS INFORMED BY THE WORKFORCE, NOT DESIGNED AND ENFORCED ONLY BY MANAGEMENT.

Even if you think you have a great, positive safety culture, your workers’ input is critical to ensure it actually works to reduce incidents.

Because it needs to be in their language and suited to their needs and the pressures of their jobs.

Workers will disregard official safe work procedures if they are difficult to understand, use technical vocabulary or jargon, or are in an entirely different language than what your workforce speaks!

4. IN A POSITIVE SAFETY CULTURE, EXISTING SAFETY SYSTEMS ARE CONSTANTLY DEVELOPED AND IMPROVED.

So, you’ve had a period of incident-free work and you think your safety systems are up-to-par.

Maybe so.

But are you going to wait for the next accident to put your practices back into question?

Or can you make changes every day to ensure that your system continues to be up-to-par and prevent incidents before they happen (#proactivesafety)?

The answer is yes, of course. You can make changes to prevent accidents every day.