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QUESTION 14 The story of the orange is an example of the shortcomings of: Avoidance Accommodation O Forcing O Compromise O Collaboration QUESTION 15 Which of the following is most associated with procurement? CPM ● PMO SOW O WBS QUESTION 16 Who is primarily associated with the field of emotional intelligence? Phillip Crosby O Daniel Goleman O John Kotter Jack Welch O Neal Whitten QUESTION 17 Which of the following tools is Korou Ishawka most associated with in Quality Management? 参cause-and-trrect (Fishbone) Diagram Gantt Chart O Spider Diagram Tornado Graph O None of the above

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Answer #1

14. story of orange is not clear in the question

Still explaining the options available:

These 5 are the options available for managing conflict. The image describes their positions on the matrix.

Assertive Forcing Collaborating Compromising Avoiding Accommodating Unassertive Uncooperative Cooperative Cooperativeness

15. CPM i.e cost per thousand is essential for procurement.

16. Daniel Goleman is associated with Emotional Intelligence. he has also written a book about it.

17. Korou Ishikawa designed the Ishikawa structure i.e Cause and effect diagram (fishbone) which relates to improving quality by going to the roots of the causes and effects.

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