Question

Share YOUR thoughts in 250 words on the most important principles from the HR Prospective in Chapter 5 (p.176). Additionally, please discuss how you see these principles at work within your current job or former job.

PLEASE USE ORGINAL MATERIAL.

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Answer 1

There are generally three types of employees in an organization – engaged, disengaged and actively disengaged. The classification of “zombie” employees directly relate to actively disengaged employees in an organization. These zombie employees are less productive and less profitable for any organization and more likely to hop jobs. In such a scenario, management becomes the key in resolving this by focusing on employee strengths. It becomes critical to understand what engages an employee, show that management understands, say the problem and state what is expected from these employees. The way to tackle the problem is by -

1. Giving attention to good performance
2. Commenting on observations
3. Explain their role in big picture
4. Set specific and measurable goals and document everything
5. Engage with them periodically and frequently
6. Lay out the consequences of active disengagement

I’ve worked for the government and the private sector. The numbers of zombie employees are larger in government sector compared to private sector primarily because private sector is harsher and business oriented. Here, most often zombie employees are found in large teams where the responsibility gets distributed among the team members and often there are a few free riders. However, setting SMART goals and documenting the progress, provides the necessary insights into contribution made by all the employees. A 360 degree performance evaluation along with goal sheet provides management the tools to discuss, and explain the role of the employee in the team. Further, consequences of active disengagement are also shared and acted upon by firing employees.