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Why is knowing your audience important? What will you want to know about your readers in...

Why is knowing your audience important? What will you want to know about your readers in order to make your documentation more usable?

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Having knowledge of your audience is the most accountable thing that one should do because as a writer/speaker you always wat to leave an impression on the people who have perceived your nature of work. In every form whether it be vocal or by your writing or any other form you want that the message you want to deliver is received by the intended audience. So you work should be based on the audience it must be your epicenter and the work should be done accordingly.
It's important to know about the interests, generalized viewpoint, attitude towards certain things, personality traits, the needs of the audience you wish to deliver your piece of work as if you are more familiar with your readers then it would be very much benefitical for you to summarise the work and document it in the way such that it would be easily understood by the readers.

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