Question

9. Airline travel hassles, travel-related stress, nights on the road, and fatigue, are all classified as:

		Intangibles
		Corporate America
		A fact of life
		Tangibles

13. Although the long-term benefit of this process is yet unclear, major airlines are going back to the point-to-point system (instead of the hub-and-spoke). This new phase is defined as ______________.

		destaging
		dehubbing
		resequencing
		reshuffling

17. Deicing fluids are classified as Type I, Type II, Type III, or Type IV Freezing Point Depressant (FPD) fluids. Detailed health hazard information can be found on the:

		Material Safety Data Sheet (MSDS)
		OSHA Permissible Exposure Level Data Sheet
		Threshold Level Value Data Label
		Environmental Protection Tolerance Placard

27. In 1995, the FAA established a requirement for air carriers operating under FAR Part 121 to have a full time Director of Safety, largely in response to several recommendations from the:

		IATA
		NTSB
		FAA
		ALPA

29. In one fairly recent airline merger, U.S. Airways merged with:

		Delta Airlines
		United Airlines
		Continental Airlines
		America West Airlines

35. On occasion, residents who are annoyed by the proximity of an airport may seek to obtain __________ from a court to declare the operation of the airport a nuisance and order it to cease.

		a re-zoning compliance change
		a zoning deviation
		an injunction
		a zoning preclusion

Answer 1

9 a) Intangibles

13 a)destaging

17 b) OSHA Permissible Exposure Level Data Sheet

27 a) IATA

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