Question

Please read the directions carefully and answer all questions. Read 1B, but do not answer it because I provided an answer that is correlated to 1C, so please just answer 1c.

1b) Suppose you work at a furniture or electronics store - name one potential benefit and one potential cost your customers may experience that could impact how they value your product.

- I picked a furniture store.

1c) How might your firm (from part 1b) deliver value beyond an immediate physical retail location?

Answer 1

1c

Besides being in proximity to the customers, the store can deliver value to the customers in following way.

(a) Providing high quality furniture at the most competitive price in comparison to the competition.

(b) Customisation of the furniture items to meet the needs and taste of the customers.

.(c) Providing quality after sales service for both in house and outside furniture items.

(d) Providing information on the latest trends in furniture and educate the customers to find the right piece of furniture for them through their expertise.

(f) Makng ownership easy through financing and easy purchase options.

(g) Practicing sustainable business practices to be good to the communities and environment.