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The Portman Hotel Company: Harvard Case: Do you believe that the HRM practice in place at...

The Portman Hotel Company: Harvard Case:

Do you believe that the HRM practice in place at the Portman Hotel fits its overall strategy? Specifically, how should they treat the personal valets (who are a central part of their quality strategy)? If their current practice is not optimal, suggest alternative practices that they might follow. (2 pages)

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