Question

With the use of the internet, the term eCommerce began to include all of the follow, except:

All the steps involved in trade, such as on-line marketing, ordering, payment, and support for delivery.

Electronic trading of physical goods and of intangibles such as information.

The degree of advancement of the telecommunications infrastructure which provides access to the new technology for business and consumers.

Electronic support for collaboration between companies such as collaborative on-line design and engineering or virtual business consultancy teams.

Answer 1

The degree of advancement of the telecommunications infrastructure which provides access to the new technology for business and consumers.

The definition of e-commerce generally include the role of online and virtual technology on the total business process starting from marketing to delivery.

Answer 2

These are some of the steps involved in electronic trading:

1. Online Marketing: Companies can use various digital channels such as social media, email marketing, search engine optimization, and online advertising to reach their target audience and promote their products or services.

2. Ordering: Customers can place orders online using e-commerce websites, mobile apps, or other digital platforms. These platforms usually have features such as product catalogs, shopping carts, and secure payment gateways to facilitate the ordering process.

3. Payment: Electronic payment systems such as credit cards, digital wallets, and online banking allow customers to make secure payments for their orders. These systems use encryption and other security measures to protect customer data.

4. Support for Delivery: Companies can use various logistics and shipping services to deliver their products to customers. Digital platforms can be used to track the progress of shipments and to communicate with customers about delivery updates.

5. Electronic Trading of Physical Goods and Intangibles: Electronic trading can involve physical goods such as consumer products, industrial equipment, and raw materials. It can also involve intangibles such as software, digital content, and services.

6. Telecommunications Infrastructure: The degree of advancement of the telecommunications infrastructure is a key factor in enabling electronic trading. High-speed internet, mobile networks, and other digital communication technologies are essential for businesses to connect with customers and suppliers.

7. Electronic Support for Collaboration: Digital platforms can be used to facilitate collaboration between companies. For example, companies can use virtual business consultancy teams or online design and engineering tools to work together on projects.