Question

Hand trace the ticket counter problem for 22 customers and 5 cashiers (Each customer is identical,...

  1. Hand trace the ticket counter problem for 22 customers and 5 cashiers (Each customer is identical, and the service time of each customer is 100 seconds). There is one line, and each customer waits in the line to get service. If a cashier is available, the customer starts to get service from the available cashier. Fill the following table with the time when the customer starts to get service from which Cashier according to arrival times of customers by assuming the infinity number of customers can wait in the waiting line. What can you summarize from these results?

Cutomer Number

Arrival time

Cashier 1

Cashier 2

Cashier 3

Cashier 4

Cashier 5

Wait Time

Total Time

1

0

2

20

3

30

4

40

5

50

6

60

7

70

8

80

9

90

10

100

11

120

12

130

13

140

14

150

15

160

16

180

17

190

18

200

19

220

20

240

21

250

22

300

0 0
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Answer #1

System wait time is going up. If this system were to continue, customer wait time would continue to increase without bond.

Example is Standing in line at store check out or a waiting list to join a club.

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