Question

1. What are the methods of data collection used in health services research? Describe their characteristics?

2. What do researchers take into account in selecting a data collection method?

3. Compare the strengths and weaknesses of mail questionnaire surveys and personal and telephone interviews. What situations are most suitable for each of these methods?

4. What measures can be used to improve both the quantity and quality of the responses?

Answer 1

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1) Methods of data collection used in health services research:-

Some methods to collect health services research are -

a) CRM -

CRM or customer relationship management system is the method of data collection of healthcare patients. CRM collects general information as well as analyze various problems in the healthcare system.

Characteristics -

1. Clear and transparent billing services.
2. It can able to forecast incoming and outgoing of the patient.

b) EHR -

EHR or electronic health record systems gather the personal information of patients and analyze that information to generate a deeper understanding.

Characteristics -

1. EHR held in the easy scheduling of the patients.
2. It has a detailed reporting system.

Hope this helps :)