Question

(1) What is scope creep?

(Note: The textbook seems to have a partial definition, leaving out some factors. So while you may wish to start with the textbook, don't end there. Do a little research on the Internet or in a library, for instance, to see what factors are involved. Then give a better definition of Scope Creep in your own words (but also properly citing any references you used).)

(2)    Is scope creep inevitable? That is, is it normal? Will we always (or at least, usually) have to deal with scope creep on any given project? Why or why not?

(3)    How can we deal with scope creep? What can we do to prevent it, and especially what can we do to handle it if and when it does occur?

Answer 1

Ans 1: A scope creep is in reference to a project which its originals goal is to expand while it is in progress. it is a subtle process which starts with small adjustments and then becomes a project which takes longer to complete or fail before they are eventually finished. in addition, even if the project is complete it can be in the final deliverable which will look like nothing that was originally planned. so basically the scope creep occurs when new features are added to a product design which has been approved. some of the causes of a scope creep would be:

• poor requirements analysis- when the customer provides minimal information and doesn't know what they really want or what they have envisioned.
• not involving the users early enough - doing the project on your own because you thought your personal connection with them was enough o know what they want. which isn't right because it would be a waste of time not including them.
• underestimating the complexity o the project - there is always something new to learn when doing a project. it will not always be successful but always come in with failures and complexities. no one really knows what to expect.
• lack of change control- has a designed plan to manage the changes.
• gold plating-meaning that the changes that were consumed and budgeted are not guaranteed to increase customer satisfaction

Ans 2: the scope creep will occur at any time when the project is proceeding due to the customer not knowing their needs. it can cause problems with the project including the budget of the project. in different types of projects, there is a different type of approaches depending on the type that you use. for example the waterfall project, the budget is set from the outset and the changes would need approval and justification. in addition, the agile project, would be more flexible with the budget but you will still be working within the specific parameters.

Ans 3: As a project manager you need to make sure you fully understand and know what is required of you from the stakeholder. Communicating and fully understanding what is required of you can prevent a lot. The project manager should know the specifics in & out on the project that you are working. The project manager should take into consideration minor adjustments if they are needed. Adjust deadlines if need be and make sure he/she follows up with the stakeholder.