Question

\Will online transactions eventually replace person-to-person contact? Why or why not. Please explain

Answer 1

solution:

No because no computer can replace any human is any transaction (manage input of data, collecting related and added information on customers, asking follow-up questions, and etc). Computers can only make transactions more convenient to users and help users to make their work lighter and easier.

If computer will replace human to human contact there is a possibility of miscommunication that will result to errors and misunderstanding. For a customer’s point of view, it is not better to use or replace people by computers because we are not sure if the answer we want to get is in the database of the system that replaces the human transaction.

Computers can store data and query files but it cannot input data automatically, computers need user to input data into it.

please give me thumb up