Question

A project team at City Place, Inc. (CPI) is in a high strung conflict situation about which of three new products to introduce. Susan, the vice-president of new products, is looking for a win-win situation in resolving this conflict. However, Amanda is being very aggressive about her choice and is clearly unwilling to cooperate. Wanda wants the team members to get along and move forward so she states that she is willing to give in to Amanda's preference for new product introduction. Lynn is quite tired of the team bickering and has decided to read up on and pursue the most effective influence tactics so she can bring about a change in her team.

Amanda's conflict style appears to be one of _____________ while Wanda's is ___________?

a. Collaborating, Compromising b. Competing, Accommodating c. Compromise, Accommodating d. Competing, Collaborating e. Avoiding, Competing

Answer 1

Answer:

b) competing and accommodating

Under the competing style of conflict, the person keeps one's needs before the others. In such conflicts, a person may become aggressive and use coercing. They believe that the loss of their control over the discussion will be a threat to them as represented by Amanda

while accommodating conflict style is more smooth and non-competitive in nature. They give more importance to the needs of others. They believe that preserving relations with others is more valuable for the team as a whole as represented by Wanda.