Question

Strategy Exercise:

Imagine that you are the manager of a McDonald’s restaurant. You are pursuing a low-cost, high-quality service strategy. You believe that the assistant manager you hire is critical to executing your strategy because the person will have a great deal of contact with both your employees and customers. You have just finished interviewing the five finalists for the position. One candidate really stands out: Pat Edwards has three years of relevant work experience and a collaborative and service-oriented style that will fit your restaurant’s culture very well. She also scored high on the interview, job knowledge, and simulation assessments.

Your previous assistant manager had been hired with no job experience and had not done nearly as well during the assessment process. He had been hired six months ago for an annual salary of $26,000 with two weeks paid vacation, a standard health benefits package, and a $1,000 sign-on bonus. You had to let him go last week after his disappointing performance failed to improve. You would like Edwards to accept your offer and start work as soon as possible. Your assignment is to write a job offer letter to Edwards.

Answer 1

McDonald’s

123, lane 2, LA-70504

Tel-123-444-444

April 18, 2019

Dear Pat Edwards,

McDonald’s is excited to bring you on board as “Assistant Manager”.

A few formalities are to be done in order to getting down to work. Please do take time to review the formal offer. All the important details are mentioned in it about your compensation, benefits and the terms and conditions of your employment with McDonald’s.

We are pleased to offer you a full time position for you as Assistant Manager, reporting to immediate manager starting on May 1, 2019 at McDonald’s, 123, lane 2, LA-70504. Expected hours of work are 6 days of week and 8 hours of work per day.

In this position, McDonald’s is offering to start you at a pay rate of $35,000 annual salary. You will be paid on a monthly basis, starting June 1, 2019.

As part of your compensation, we're also offering other benefits as follows:

• two weeks paid vacation ,
• a standard health benefits package ,
• $1,000 sign-on bonus.

Please indicate your agreement with these terms and accept this offer by signing and dating this agreement on or before April 25, 2019.

Sincerely,

Roopali,

Manager

McDonald’s