Question

Assume you are the HR manager a US-based multinational company that manufactures automobiles. A year ago, one of the senior executives in the company, Janet, relocated from the headquarters in Detroit, Michigan to Beijing, China for a three-year assignment. Janet serves as the Vice-President for marketing and Sales for China. How would you evaluate the performance of Janet? What measures and indicators of performance would you use? What factors would you factor to contextualize Janet’s performance?

Answer 1

Janet performance can be measured through 360 degree performance appraisal. It will include peer to peer review. Janet performance must be evaluated on the following criteria:

1) Janet's leadership and problem solving attitude will be analyzed when ever Chinese venture faced a challenging situation.

2) Team management capabilities must be reviewed through feedback from the local employees working in Chinese venture.

3) Increase in sales turnover and his steps taken so far to achieve such performance standards.

4) His efforts to achieve political support in Chinese market.

5) ethical and value based considerations to chinese market.

Janet performance can be contextualized by carefully analyzing the local practices of other competitors organization. Their practices must be reviewed so as to get some points to formulate right set of measurements suitable to chinese business environment. Performance can be measured against the yardsticks of parameters like increased sales revenue, reduced cost of operations, understanding the local culture, formulating the local tactics, and overall working for translating the work relationships with other stakeholders.