Question

8 of 25

Discriminative, informational, critical, and empathetic are all a part of

	the types of listening.
	the stages of listening
	types of nonverbal behaviors.
	behaviors of action-oriented listeners.

Question

9 of 25

Receiving, Interpreting, Recalling, Evaluating, and Responding are all a part of

	the listening process.
	the styles of listening.
	nonverbal behaviors.
	verbal behaviors.

Question

10 of 25

Words are __________ that represent something else.

	symbols
	choices
	abstractions
	highlights

Question

11 of 25

The stage of listening in which you need to use perceptual filters is

	Recalling.
	Receiving.
	Understanding.
	Responding.

Answer 1

Answer(8): Types of listening

Discriminative listening is the basic form of listening which helps in understanding the different sounds. Informational listening aims to learn more. Critical listening aims to evaluate and analyze. Empathetic listening aims to understand emotions.

Answer(9) Listening process

Listening is the process of receiving, interpreting, recalling, evaluating, and responding to verbal and nonverbal messages.

Answer(10) Symbol

It is used to represent something else such as words, image, phrase, etc.

Answer(11) Receiving

It is more physiological, cognitive and relational in nature and make use of auditory and visual channels.