Question

13. CRM software can help organisations identify high-value customers for preferential treatment. Is true or false?

14. In a push-based model of SCM systems, production master schedules are based on forecast of demands for products. Is true or false

15. The ethical guideline that asks you to put yourself in the place of others, and think or yourself as the object of the decision is called the Utalitarian Principle. Is true or false?

16. Computer abuse refers to acts involving the computer that may not be illegal but are considered unethical. Is true or false?

Answer 1

Please Note: I have answered the first 4 questions as per the Chegg Answering Guidelines. Please re-post for the rest.

13. True, the CRM tools can help the organization to identify high –value customers which are important to the business

14. False, push-based model of SCM systems is not based on the demand for the products forecast

15. False, Utalitarian Principle does not mean that you have to put yourself into other’s shoes to experience the decision

16. True, Computer abuse is not computer crime, thus may not be illegal but is unethical.