Question

Given the global importance of technology across all sectors of the ecknomy, describe the importance of electronic commerce with respect to operations and supply chain management, and formulate a plan for how lean supply chains and global sourcing can increase the revenue of Sony corporation

Answer 1

answer-

Over the years, e-commerce has been playing an increasing role in supply chain management. Taking advantage of e-commerce can allow a business to reduce processes and costs as well as to open distribution channels. The importance of this -

Information Source

Businesses can use e-commerce to provide customers with product and related information in a timely and efficient manner. It can be useful in providing news, updates, instructions and upgrades.

Distribution

E-commerce provides businesses with a new distribution channel to get products to the end users. E-commerce can also be used to reduce the number of layers between the company and its customers. It allows for a business to sell directly to its target market, reducing costs and increasing efficiency.

Inventory

Inventory management is simplified through reporting systems connected to the shopping cart software and allows for businesses to carry more items than with a brick-and-mortar store. E-commerce also allows for additional efficiency with just-in-time inventory processes or print-on-demand.

The foundation of Sony's efforts to build a responsible supply chain is the compliance of each and every director, executive, and employee with the Sony Group Code of Conduct and ethical business practices. Based on this approach, Sony focuses on supply chain management and responsible procurement of raw materials and works with suppliers and subcontractors to establish a responsible supply chain that ensures compliance with the Sony Supply Chain Code of Conduct and the Sony Group Policy for Responsible Supply Chan of Minerals. These efforts are undertaken in collaboration with relevant industry organizations and other stakeholders

At Sony, the CSR and compliance groups at the head office, and the Employees & general affairs and procurement groups at Sony Global Manufacturing & Operations Corporation (SGMO), take the lead in promoting responsible sourcing activities in cooperation with other related head office divisions, business groups and relevant functions at manufacturing sites. The CSR group at the head office formulates group-wide supply chain management policy. With guidance from the corporate executive officer in charge of production and procurement, the representative director and president of SGMO is responsible for the implementation of the policy.

Sony also operates the Supplier Hotline for complaints and the Sony Group Policy for Responsible Supply Chain of Minerals Hotline for stakeholders to report possible policy violations in the supply chain. These hotlines help Sony to improve its responsible sourcing.

In order to further strengthen efforts to establish a responsible supply chain, Sony will expand assessments of its own sites and its suppliers, for example by having primary suppliers request secondary suppliers to comply with the Sony Supply Chain Code of Conduct. Sony remains committed to ongoing efforts to raise awareness, educate, and provide training in order to focus the attention and boost the capacity of Sony employees — likewise for supplier employees engaged in the supply chain-to respond effectively to responsible supply chain issues. Sony will also continue to strengthen its countermeasures of high-risk minerals in its procurement.