Question

In the context of a sales dialogue template, which of the following is likely to be a part of the statement of follow-up action?

	a.	An agenda to provide continuity from one sales call to the next
	b.	Any information that a salesperson is unprepared to provide during a sales presentation
	c.	An adequate introduction of the salesperson and the salesperson's company
	d.	A plan to seek customer commitment
	e.	A succinct and clear demonstration of a salesperson's understanding of a customer's needs and the relevance of the proposed solution

27-Which of the following salespeople is likely to succeed in getting an appointment from a prospect?

	a.	Yvette, who suggests a specific time when requesting for appointments with prospects
	b.	Victor, who drops in on prospects unannounced
	c.	Felicity, who requests for an appointment but expects the prospect to suggest the time
	d.	Sam, who requests for an appointment but attempts to appeal to a prospect's buying motives using vague statements
	e.	Grover, who attempts to deliver sales presentations to prospects over phone calls

Answer 1

26) a

An agenda is important which captures all the points being discussed and hence help in continuity from one call to next

27) c

The salesperson should request for an appointment and let prospect suggest the time as per their convenience