Question

Unconscious bias: Stereotypical hiring practices. | Gail Tolstoi-Miller

could you please help me to explain above term.

Answer 1

Stereotypical hiring processes are of the type which can affect a hiring process based on the factors which can be considered as stereotypes which carry an inherent bias in the subconscious thinking of the manager conducting the hiring process. A stereotypical hiring process can be both positive and negative in its assumptions and conduction and stems from bias where the individual’s skills are perceived on the basis of their ethnicity, race, cultural beliefs, gender, age as well as geographical origin. For example, let's say a customer business process center, that needs to tend to the calls from customers of an American company would not generally hire an Asian to do the job due to their belief that an Asian would have an accent while speaking English, even when the individual, who is of an Asian background was born and raised in America and therefore, can speak the language fluently and without any accent.

This, the hiring decision that was made based on their geographical location worked in a negative assumption about their capabilities and therefore, gave rise to unconscious bias.