Question

Pay very close attention to the service that you get when out shopping, dining out, ordering over the phone etc.   What kind of service are you getting? We often get mediocre service or worse from those with whom we do business. I want you to look for evidence of the opposite - looking for very good service!

Write a minimum of 2 paragraph paper providing the example of what happened and what exactly made the service excellent. BE SPECIFIC. Describe the way in which you were interacting with service providers and the company/individuals involved. (For example...."I went out to eat at a local restaurant, and Alice, my waitress went above and beyond Here is what happened ....... Here is what specifically Alice did to impress me.......) Describe how the service made you feel. Is this the service you expected? Or something more?

Answer 1

I recently happened to visit new cafe that has opened in my city on my birthday. It was one of the most memorable days of my life and surely one of the best birthdays ever. I would like to explain what all happened there in greater detail.

So it was my birthday and I called over my friends for a party in this new cafe in the city. It was just 10 days old then and was named as "The Hashtag Cafe" We reached there at around 7 p.m. gatekeeper greeted us with a broad smile and I was hoping to have a great birthday from that moment itself. We found a table for 7 people and got ourselves seated. The waiter gathered from our conversation that it was my birthday. The manager came to our table, asked my name, wished me and left. And the next thing I saw was an extremely beautifully decorated cake with my name written on it. This was really impressive and least expected.

While we were deciding on our orders, I was given a complimentary mock tail. "It's for our special guest tonight, the waiter said." We got our orders placed and in the background I could here the birthday songs being played. The order arrived. It was really yummy. The waiters were very well behaved. Everything was just perfect.

The cherry on the top was when the manager said that it was the first time that someone's birthday had been celebrated in their cafe, so I was given a 20% discount too!

Regarding the services that was provided, I got more than my expectations.

It was one of my most memorable birthdays and surely one of the best experiences I ever have had in any cafe. I am glad that I chose to celebrate my birthday in that cafe.