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What are the differences you see between a culture of accountability, where people are held accountable...

What are the differences you see between a culture of accountability, where people are held accountable for the mistakes they make, and the Just Culture approach, where mistakes are not punished, but seen as methods of learning? What are the pros and cons of each?

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Culture Accountability

A culture of accountability has clear expectations with defined processes and systems to gain the desired goals. In this culture, people are accountable for their mistakes, but the cultural people must determine the mistakes of the persons. So, the accountability is defined as providing the responsibility and authority to complete their tasks and accept the results of their tasks. It is important to create a culture of accountability for improving the performance of individuals and groups. The people are not only responsible for their personal performance, but also they should contribute to the cultural and societal activities, so the values of culture can be improvised.

At the same time, the main pros of a culture of accountability are that it provides positive effects such as to improve accuracy of work, to provide better response in role fulfillment, to have good decision making, to enhance problem solving and to make better cooperation with team members and great satisfaction. On the other hand, this culture has some cons to the society that the quality of the work and new learning among employees affects negatively. This not only reduces the overall quality of the values and beliefs of the people in terms of social manner.

Just Culture Approach

Just culture approach refers to the culture where employees are not punished for their mistakes, but complete negligence, determined violations and harmful acts are not accepted by the organization. Just culture is a learning culture where it is believed that employees learnt from their mistakes and experience & training would improve their performance. This culture is important in the health care industry to improve the safety and quality of health care. At the same time, this culture helps to improve the skills and knowledge of employees through learning. Along with this, it is a comfortable culture for new employees who are learning skills for completing their tasks (Just Culture, 2014). In addition to this, it can also be said that it is difficult for the majority of people or team because personal responsibility is decreasing and assigned work is not completed on time.

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