Question

1. Which of the following is true of the financial perspective in a Balanced Scorecard?

1. It describes the economic consequences of actions taken in the other three perspectives.
2. It describes the customer and market segments in which the business unit will compete.
3. It describes the internal processes needed to provide value for customers and owners.
4. It describes the capabilities that an organization needs to create long-term growth and improvement.

2. Which of the following specifies management's desired relationships among the four perspectives?

1. Vision documents
2. Objectives
3. Strategy
4. Balanced Scorecard

3. Which of the following can be defined as set of linked objectives aimed at an overall goal?

1. A budget manual
2. A testable strategy
3. A double-loop feedback
4. A prospectus

Answer 1

1. Answer is option A. Financial perspective only considers what will be the effect on financial health of buisness of other decisons.

2. Answer is option C. Streategy describe what will be the customer segment , what will be the innovation required for future growth.it will decide identical critical internal process at which company must Excel.

3.answer is option B. It have numerous short goals which are all made keeping in mind the overall objective.