Question

1. The following sign is on my bank’s drive through window – “Deposits after 4:00 will be processed on our next working day”. What type of processing system is being used for these after-hour deposits?

a) Batch processing    b) Online transaction

2. Many of us remember the days when retail (groceries, for example) had cashiers that entered the price marked on an item as we went through the check-out line. Now the UPC code is simply scanned into the system. List two advantages of scanners vs. the older manual price entry.

3. We have all heard the phrase “best practices”. What two adjectives are used with the word “ways” when a company is trying to develop a business process following best practices.

4. Every business entity would like to have happy customers. That is always good for business.   Customer Relationship Management (CRP) helps a company achieve that goal. List the 8 features of a CRM system.

5.   List an item found in each of the manufacturing categories below.

a)    Discrete manufacturing     b) Process manufacturing

Answer 1

Answer 1. Let's understand the difference between batch processing system and online transaction system:

Batch Processing System: It is the system, wherein data are collected and divided into different batches depending upon various attributes like time. Having created a complete batch, the data of each batch are processed individually.

Online Transaction System: It is an online system, wherein the data are processed in Real TIme framework. Here, the data are recorded from the front end and at the same time are being processed at the back end using various kinds of software.

The given line reads: “Deposits after 4:00 will be processed on our next working day”. This line clearly indicates that the deposits are processed into two different batches, the first batch includes the deposits till 4:00 and the second batch comprises of the deposits after 4:00. Further, it can be assumed from the given sentence, that, the first batch is processed on the same day when it's created, while the second batch would be processed on the next day.

Conclusion: Hence, the correct option for the given question would be Batch Processing

Answer 2: Here, we have listed two advantages of scanner-based price entering technique over the older manual price entering technique as mentioned below:

1. Time-Saving System:

In an older price entering system, the prices of different products were needed to be entered manually, which used to consume lots of time for creating the bill of a particular customer and hence very few customers could be checked out from the counter in a very long time.

On the other hand, scanner-based price entering system uses, (Universal Product Code), popularly known as 'Barcode'. At the time of establishing such a system, identical UPC codes are assigned to all the identical products placed in the retail store. At the checkout counter, for entering the price of a particular product, one needs to just scan the UPC or Barcode, and the price of that particular product is automatically gets entered into the system for generating the bill. This takes just a few seconds.

Thus, the scanner-based price entering system is fast and time-saving as compared to the older manual price entering system.

2. Accurate System:

In the older manual price entering system, as the prices of different products were needed to be entered manually, there were very high chances of wrong or incorrect prices being recorded, resulting in faulty invoices being generated. Hence, the older price entering system was inaccurate in nature.

On the other hand, in the ner-based price entering system, as the prices of particular products are assigned very correctly while establishing the system, there is very little or no chance of incorrect prices being entered while preparing the invoices.

Hence, we conclude that the scanner-based price entering system is more accurate against the older manual price entering system.