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Add a subject line and make the following opening paragraphs more effective for direct-style communication. Yes,...

Add a subject line and make the following opening paragraphs more effective for direct-style communication.

Yes, we got your letter. We have things to do, too, so next time we don’t respond immediately, assume we’re hard at work dealing with complaints from people like you. Anyway, you claim your order was damaged in shipping (hard to believe, but okay!). Our policy is to provide full refunds for any reason, so I guess we have no choice in the matter. Expect a check for $43.85 when we get the chance to send it.

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Subject Line- Refund Claim Response

Hello,

We have received your request letter for refund. We are very busy in our job so, we could not give immediate response to your request. We hear that you get a damaged product which is very unusual. We have processed your claim for refund as per our refund policy. We have no other options that is why we are giving your refund back. We will credit the amount of $43.85 in your account after we receive the damage product. It can take many days.

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