Question

What are the advantages and disadvantages of using Microsoft Intune?

Should be a minimum of 200 words

Answer 1

Advantages

Because Windows Intune is cloud-based, it isn't limited to monitoring a single location. The Windows Intune Multi-Account Console provides a summary view of the current status of multiple customer accounts, which is a great feature for consultants working with different customers. The Multi-Account Console lets you filter accounts based on their status as well as drill down into the specific status of each account.

One of the primary benefits that Windows Intune provides is the ability to monitor the health of the Intune-managed desktops. Windows Intune uses the Microsoft System Center Operations Manager 2007 R2 agent in conjunction with the Windows Intune Monitoring agent. The Ops Manager agent reports on hardware and software health, and the Intune Monitoring agent reports on the status of the Intune agents themselves. Alerts are sent to the Intune administrative console.

Intune delivers Updates, Software, and Licenses reports. Each of these reports allows custom filtering and reporting criteria. The Updates report shows the status of the patches and updates deployed. The Software report lists the installed applications. The Licenses report compares deployed software to your current license agreements. Reports can be exported to HTML or to CSV files for importing to Microsoft Excel.

Another big benefit that Intune brings is the ability to provide remote assistance. A desktop icon on the Intune client lets the desktop user request remote assistance, which sends an alert to the Intune administrative console; these requests can also be sent through email. The administrator can then respond to the request, which starts a Microsoft Easy Assist session where the administrator can chat, send files, or share the desktop with the end user.

Although Intune isn't integrated with Active Directory (AD), administrators can still use it to distribute security policies to all Intune-managed PCs. Intune lets the administrator control updates, firewall settings, and endpoint protection policies. If these PCs are also managed by AD, then AD's Group Policy settings will take precedence.

Like Windows Server Update Services (WSUS), Intune can deliver software updates to Windows as well as Microsoft applications. Unlike WSUS, which works over your network infrastructure, Intune delivers those updates from the cloud (i.e. the Internet). Intune supports auto-deployment rules as well as customized installation and notification of the updates deployed.

Disadvantages

Microsoft InTune support will not support, troubleshoot or help you to troubleshoot issues with native mail app, g mail or any other third party email app that is not Outlook

Very long delays with device “sync” check-in and information can take 5 to 10 minutes or more to update in InTune web portal on what device info, configurations are even updated and reporting back to InTune

You can’t group devices together in a group easily. All profiles/configs/apps are assigned to groups of users.

Can’t force install a profile/app that you can easily do in other MDM solutions.

Microsoft InTune do not have any policy to disable the location tracking for personal devices

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