Question

Identify attributes of supportive communication. Next, provide a business-related example for each of the attributes of supportive communication.

Answer 1

Attributes of supportive communication:

i). Congruent: Being honest with the inner feelings.

ii). Descriptive: Describing the feeling or emotion in objective way.

iii). Problem oriented: Focusing on the issue rather than on the person who has done it.

iv). Validating: Concentrating on statements that are agreeable and flexible.

v). Specific: Being specific to the topic.

vi). Conjunctive: Flow of interaction with proper connection between issues and areas.

vii). Owned: Being responsible for the words spoken or communicated.

viii). Supportive: Being supporting to the people in the team.

Example:

Being a leader at the workplace, one must create an environment that provides a platform for their employees to convey their issues and concerns with some anonymous platform, like providing a box for complaints so that employees can put forward their concern and would have a day to check out and resolve those issues. With this mode employees will be satisfied at the workplace and leader as well will have an inspiring position in the organisation.