Question

Research 2 different online resources that professionals use for support and troubleshooting advice. Provide the URL for both. Write a three paragraph analysis of each resource, including: the types of support provided, the best resource you found on the website, and the limitations to the website (such as having to subscribe or pay for information).

Answer 1

here are links for troubleshooting your OS specially Linux OS:

https://www.hpe.com/us/en/insights/articles/the-first-5-things-to-do-when-your-linux-server-keels-over-1705.html

here is the link for network troubleshooting link:

https://netbeez.net/blog/troubleshooting-network-problems/

So, for trouble shooting a Linux OS, the Linux administrator should have knowledge related to linux OS and networking. Since Linux is a file based OS, the issues happened mostly when configuration mismatched in any of the files. So, that can be troubleshooted using log messages present in the /var/log directory. The source actually describe more about troubleshooting issues related to hardware, software, process related and other functionalities as well. The source provides a great way of troubleshooting the issue which an administrator is unable to fix it.

This best resource that can be found in the website is troubleshooting the troubleshooting the process related issue. Most of the processes consumes high memory and high CPU consumption.

One limitation of the website is that for all the issue the trouble shooting steps are not mentioned properly.

-----------

Coming to the troubleshooting resource for the networking, you will face many network related issues arise in your infrastructure that actually hampering your business continuity. So, basic issues can be related to connectivity, firewalls and even network configuration issues. Not only this security related issues are also common in this resource. This resource will provide you an overview of number of network related issues you can face in your infrastructure and the way to fix those as well.

The best part of the website is the description of the DNS related issues as DNS related issues are quite common in every infrastructure and moreover, this website describes how to troubleshoot those in various OSs.

One disadvantage of this website is that very limited issues they have described. Other than the mentioned one, other network related issues are quite common as well.